Contact & Feedback Overview
Customer Service is available to assist you
We have professional and knowledgeable customer service representatives who are available to assist you with any questions you have about Snap!VRS. For troubleshooting or technical support, please go to our Support section. Otherwise, please contact us using any of the methods below:
Hours of Operation for Ojo & Other Video Phone
Monday to Thursday, 8AM - 10PM ET
Friday to Sunday, 9AM - 5PM ET
Ojo: 711-SNAP (7627)
Other Video Phone: 866-949-7627
Hours of Operation for Voice Line & Instant Message
Monday to Friday, 9AM - 5PM ET
Saturday and Sunday, Closed
Voice Line: 866-949-7627
Instant Message: AskSnap (AIM, Yahoo!, MSN)
Additional Contact Information
| Email: | info@snapvrs.com |
| Fax: | (845) 652-7015 |
| Online Form: |
To submit an online inquiry form, click below:
A representative will respond within 48 hours. |
Have an outreach request?
Would you like Snap!VRS to attend an event or give an equipment demonstration to your group? Please send all inquiries to outreach@snapvrs.com.
Send us your feedback
We appreciate any comments, complaints, and suggestions you have. Please complete our feedback form by clicking the link below:
Mailing address
Snap Telecommunications, Inc.
2 Blue Hill Plaza, 3rd Floor
P.O. Box 1626
Pearl River, NY 10965
