Press Room
Snap!VRS Launches New VRS Speed Dial Feature
Customers Can Use Ojo Keypad to Enter the Telephone Number for the Snap!VRS Interpreter to Dial
April 28, 2008
Pearl River, NY - Snap!VRS, the video relay services provider that distributes the Ojo video phone, today announced the launch of its new VRS speed dial feature. This new feature allows customers to use the Ojo keypad to enter in a telephone number and have it automatically display for the Snap!VRS interpreter to dial as soon as the call is connected. This reduces the VRS call setup time by eliminating the need for customers to sign the individual telephone numbers to the interpreter.
"By launching VRS speed dial, Snap!VRS aims to provide customers with a more convenient VRS call experience," said Richard Schatzberg, Snap!VRS Chief Executive Officer. "The technology behind VRS speed dial enables an even faster connection with Snap!VRS interpreters."
All Ojos that have already been distributed by Snap!VRS will be enabled with the VRS speed dial feature in next 24 hours in the form of a software upgrade by way of a remote download. However, in order to receive the download, customers need to make sure their Ojo is successfully connected to the Internet. All future Ojos distributed by Snap!VRS will be shipped with VRS speed dial already enabled.
When ready to place a VRS call, customers first select the one-touch "Snap!VRS 711" button on the Ojo main menu screen. A small window then appears and prompts the customer to enter the telephone number for the Snap!VRS interpreter. The customer is then connected to a Snap!VRS interpreter who already has the telephone number and is ready to complete the call.
VRS speed dial also allows customers to store entries for frequent callers in the Ojo phonebook. Upon selecting the entry, the Ojo automatically dials Snap!VRS and provides the interpreter with the telephone number of the person to call.
About Snap!VRS
Snap!VRS is a video relay service that enables people who are deaf, hard of hearing, or speech impaired to improve the connection with people in their personal and business lives. Eligible applicants receive a free Ojo video phone and use it to conduct true-to-life video relay calls through qualified sign language interpreters over a high-speed Internet connection. Customers communicate with the interpreter using sign language while the interpreter simultaneously relays the comments in spoken English to the standard telephone user. To learn more about Snap!VRS, visit www.snapvrs.com.
Media Contact:
Andrew Forti
Snap!VRS, Director of Marketing
(845) 652-7104 (Ojo users: dial 711; VP users: dial "snapvrs.tv")
aforti@snapvrs.com
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© 2008 Snap Telecommunications, Inc. All rights reserved. Snap!VRS is the division of Snap Telecommunications, Inc. providing video relay services. Snap Telecommunications, Inc. is a wholly-owned subsidiary of Aequus Technologies Corp. Ojo is a trademark of WorldGate Service, Inc.
